Payment Policy

Last Updated: September 22, 2026

At Zapple, we want your checkout experience to be smooth, secure, and straightforward. This policy explains the payment methods we accept, how transactions are processed, and what to expect regarding billing and refunds.

Accepted Payment Methods

We accept the following payment methods, subject to availability at checkout:

Credit Cards: Visa, MasterCard, American Express, Discover.
Debit Cards: Visa and MasterCard debit cards.
Digital Wallets: PayPal, Apple Pay, Google Pay.

All payments must be made in U.S. Dollars (USD). Available methods are displayed at checkout.

Payment Security

Your payment security is important to us. All transactions on Zapple are encrypted using 256-bit SSL technology. Payment details are processed directly through trusted, PCI-DSS compliant payment providers. We never store your full card number, CVV code, or banking information on our servers.

We will never ask you to send sensitive payment information through email or chat.

Order Authorization and Confirmation

Authorization: When you place an order, your payment method is briefly authorized to verify funds. Depending on your bank, this may show as a temporary hold.
Confirmation: Once your payment is confirmed, we will send you an order confirmation email.
Order Acceptance: Order confirmation is not a guarantee of acceptance. We reserve the right to cancel or refuse an order for reasons including suspected fraud, pricing errors, product unavailability, or inability to verify details. If we cancel after charging you, we will issue a full refund.

Fraud Prevention

To protect you and our store, we may:

Request additional verification for certain orders.
Contact you to confirm order or billing details.
Decline transactions that appear suspicious or unauthorized.

Billing Information

Please ensure that your billing information is accurate and complete, and that your billing address matches what your bank has on file. Incorrect details may cause payment declines, delays, or order cancellations.

If Your Payment Is Declined

Check the following:

Your card is active and has sufficient funds.
Your billing details are entered correctly.
Your card is enabled for online purchases.

If issues continue, contact your bank or payment provider. You can also reach us at support@zapple.shop for assistance.

Duplicate Charges & Refunds

If you notice a duplicate charge, first check whether one is a temporary authorization. If the issue remains unclear, contact us at support@zapple.shop with your order details.

Refunds follow our Return & Refund Policy. Approved refunds are processed within 10 business days to the original payment method. Processing times may vary by bank or card issuer.

Currency

All prices and payments on Zapple are in U.S. Dollars (USD). If your payment method is in another currency, your bank may apply conversion or foreign transaction fees. Zapple does not control these fees.

Policy Updates

We may update this Payment Policy occasionally. The latest version will always be posted here with the revision date.

If you have any questions about payments, billing, or refunds, reach out to us using the details below: