Privacy Policy

Last Updated: September 22, 2026

At Zapple, we understand that your trust is earned, not assumed. This policy explains exactly what information we collect, why we need it, and how we protect it when you shop with us. No confusing legal language — just a clear picture of how we handle your data.

What Information We Collect

When you visit our website, place an order, or reach out to us, we collect only the information we need to serve you properly:

Your name — so we know who the order is for.
Your email address — to send order confirmations, tracking updates, and support replies.
Your phone number — in case the delivery carrier needs to reach you.
Your shipping and billing addresses — so your order lands in the right place.
Your order details — items purchased, order history, and any special requests.
Your messages to us — so we can help you quickly and accurately.

We also collect basic technical information automatically when you browse our store — things like your browser type, device, and pages visited. This helps us spot issues and improve the shopping experience.

What We Do Not Do

We will never sell, rent, or trade your personal information with data brokers, advertising networks, or anyone else looking to profit from your data. Your information stays with Zapple and the trusted service providers who help us operate.

How We Use Your Information

We use your information to:

Process, pack, and ship your orders.
Send order confirmations and delivery updates.
Answer your questions and resolve any issues.
Prevent fraud and keep our website secure.
Meet our legal and tax obligations.

Payment Information

Your payment is processed through secure, PCI-compliant third-party payment providers. We never see or store your full card number, CVV code, or banking details on our servers. We will never ask you to send sensitive payment information through email or chat.

Sharing With Trusted Partners

We share only the minimum information necessary with the companies that help us run Zapple:

Shipping carriers — so they can deliver your order.
Payment processors — so they can process your transaction securely.
Website and hosting providers — so our site runs smoothly.

All partners are required by contract to protect your information and use it only for the services we request.

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can manage or disable cookies in your browser settings, though some features may not work as well without them. For full details, please review our Cookies Policy.

How Long We Keep Your Data

We keep your information only as long as needed to fulfill orders, maintain accounting records, resolve any disputes, and meet legal requirements. After that, we securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you.
Ask us to correct any inaccurate information.
Request deletion of your personal data (subject to legal requirements).
Opt out of non-essential communications.

To exercise any of these rights, email us at support@zapple.shop.

Children’s Privacy

Zapple is intended for adult shoppers. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted here with the revision date.